Terms of Service

Welcome to SuddhKhasta

These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before placing an order or using our platform.

1. General

SuddhKhasta is dedicated to providing authentic, high-quality Thekua snacks that celebrate India’s culinary heritage. By placing an order through our website, you agree to comply with these Terms, along with all applicable laws and regulations.

2. Orders and Payment

• All orders are subject to acceptance and availability.
• Prices are listed in Indian Rupees (₹) and may change without prior notice.
• Payment must be made in full at the time of purchase through accepted payment methods such as UPI, debit/credit cards, net banking, or wallets.
• We reserve the right to refuse or cancel any order in case of product unavailability, pricing errors, or suspected fraudulent activity.

3. Shipping and Delivery

• We strive to deliver your order within the estimated time frame provided during checkout.
• Delivery times may vary depending on location, courier efficiency, and external factors.
• Shipping charges, if applicable, will be clearly stated before payment confirmation.
• Risk of loss and title for products pass to you upon successful delivery to the provided address.

4. Returns and Refunds

• Due to the perishable nature of our products, returns are accepted only if the product is defective or damaged upon delivery.
• Please contact our support team within 24 hours of receiving your order to report any issue.
• Refunds or replacements will be processed at our discretion after verifying the concern.

5. Product Information

• We make every effort to ensure that all product descriptions, images, and details are accurate.
• However, since our snacks are handcrafted, minor variations in color, shape, or texture may occur.

6. User Conduct

• You agree not to use our website for any unlawful, harmful, or fraudulent activity.
• You shall not attempt to interfere with the website’s security, performance, or functionality.

7. Intellectual Property

All content available on this website — including text, graphics, logos, images, product designs, and recipes — is the property of SuddhKhasta and protected under applicable copyright and trademark laws.

Unauthorized reproduction, modification, or distribution of our content without prior written permission is strictly prohibited.

8. Limitation of Liability

• SuddhKhasta is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
• Our maximum liability in any circumstance shall not exceed the total amount paid for the product(s) in question.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

10. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. Updates will be effective immediately upon posting to our website.

By continuing to use our website after such updates, you acknowledge and accept the revised Terms.

11. Contact Us

If you have any questions or concerns regarding these Terms, please reach out to us: