Return & Refund Policy

At SuddhKhasta, we take pride in delivering fresh and high-quality Thekua snacks to our customers. Due to the perishable nature of our products, returns are accepted only if the product is defective or damaged upon delivery.

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with the following details:

• Your order number
• Photos of the damaged or incorrect product

We will review your claim and, if approved, offer a replacement or refund.

• Refunds are processed only after verification of the reported issue.
• Approved refunds will be credited to the original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

• Orders can be cancelled within 1 hour of placing the order by contacting our customer support.
• After this period, cancellation may not be possible as order processing begins immediately.

• We are not responsible for delays or damage caused by the shipping carrier.
• Please ensure the delivery address and contact details are accurate to avoid delivery issues.

For any questions or to report issues with your order, please reach out to us: